BOMBOOM RETURN POLICY

Customers may return an item within 30 days for a full refund. Bomboom covers return shipping costs for size exchanges (except for sale items, previously-exchanged items, international returns, and Bomsquad VIP Kit Bundles). Customer is responsible for return shipping costs on sale items.

RETURN PROCESS:

  1. Click here to begin a return.
  2. We’ll review your request and send a shipping label if indicated.
  3. Pack items carefully with your name and order number inside and attach the label.
  4. Drop off at the shipper’s location.

CONDITIONS:

  • Items must be new, unused, and with tags attached.
  • Not accepted: exercised or swam-in gear, custom-made items, face coverings.
  • Allow 2-3 weeks for processing. Refunds appear in one billing cycle.

SPECIAL CASES:

  • Defective product returns: Refer to the Warranty page.
  • Gifts: Credit goes to the original purchaser.
  • Initial shipping price is non-refundable.

ELIGIBLE ITEMS:

  • Same garment in a different size or any garment of equal/lesser price.
  • Discount codes from original purchase are honored.

INTERNATIONAL CUSTOMERS:

  • International customers are responsible for return shipping costs. If there’s an issue with your order, please contact us—we’ll always do our best to find a fair solution.

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