BOMBOOM RETURN POLICY

Customers may return an item within 30 days for a full refund. Bomboom covers return shipping costs (except for sale items, previously-exchanged items, and international returns. Customer is responsible for return shipping costs on sale items).

RETURN PROCESS:

  1. Email info@bomboomsport.com with your request, including order number and a photo of the item with tags on in unused condition.
  2. We’ll review your request and send a shipping label if indicated.
  3. Pack items carefully with your name and order number inside and attach the label.
  4. Drop off at the shipper’s location.

CONDITIONS:

  • Items must be new, unused, and with tags attached.
  • Not accepted: exercised or swam-in gear, custom-made items, face coverings.
  • Allow 2-3 weeks for processing. Refunds appear in one billing cycle.

SPECIAL CASES:

  • Defective product returns: Refer to the Warranty page.
  • Gifts: Credit goes to the original purchaser.
  • Initial shipping price is non-refundable.

ELIGIBLE ITEMS:

  • Same garment in a different size or any garment of equal/lesser price.
  • Discount codes from original purchase are honored.